Keeping Misfortune Out of Your ECM Project...

Use a proper training plan to ensure success.

Schadenfreude: [shahd-n-froi-duh] –noun, “satisfaction or pleasure felt at someone else’s misfortune.” 

Are you familiar with the term?  We’re not talking about a serious injury here…just a mild awkward accident of some type. Haven’t you ever chuckled a bit when a co-worker falls off her chair, or when your boss spills coffee down the front of his shirt?

This phenomenon explains why all those home video programs that show clips of people falling down and getting hit in the “you know where” are so popular. Even if you’re reluctant to admit it, you’ve probably laughed out loud at someone else’s minor misfortune more than once.

Schadenfreude may be a joking matter in some instances, but when it comes to your enterprise content management (ECM) project, you don’t want to see any of your team members fail. This is where the article Manager’s ECM Training Checklist: Six Ways to Ensure Success can help. It leads you through a series of important considerations to help you succeed, including:

1. Education vs. training
2. Establishing training goals
3. Maximizing training benefits and managing expectations
4. Creating a training environment to address varied learning styles
5. Building a solid training team
6. Measuring training results

The bottom line:

Companies make substantial investments in their ECM systems. Without the proper training plan to accompany the software you select, your managers are courting misfortune. A proper training plan for your ECM project can ensure that “schadenfreude” doesn’t become an unwelcome guest in your organization.

Talk with us:

We have the experience to keep misfortune out of your ECM projects and help you to move forward with confidence. Contact us today to learn more about DocFinity ECM software and the training programs we offer to ensure you succeed.

For more information or to schedule a demonstration, please Contact DocFinity now.