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Business Process Management (BPM) and Educational Institutions

Higher education systems—like those of other business enterprises—typically rely on manual processes and stand alone applications. Usually, these are implemented in mini-fiefdoms known as Departments. In the best case scenarios, institutions have installed school-wide or multi-department systems. But let’s face it…no one student information system handles ALL of a university’s needs. That’s where BPM comes in.

BPM acts as the glue between the information stored in unstructured documents and the information stored in the student information systems. It augments a student information system, feeding it from the front end and making information accessible throughout the entire enterprise.

Colleges and universities need efficient business processing in order to provide first-rate services to students, faculty and staff. By allowing institutions to automate tasks and decrease turnaround time, BPM helps organizations manage Admissions, Administrative, Student Services, and other key areas more effectively. BPM automation helps to shorten processing cycles, increase flexibility of software applications, and maintain consistency in routine procedures. BPM also helps colleges and universities:

Use resources more wisely with immediate access to information.
Improve procedures and efficiency with automation.
Reduce operational expenditures.
Tap into audit capabilities that ease compliance with HIPAA and other regulations.
Measure performance at a variety of different levels.
Manage complex processes that involve a multitude of applications.

Sophisticated workflow capabilities and system monitoring functions allow your institution to improve access, turnaround, and services. DocFinity’s integration capabilities allow institutions to tie together business functions that involve the interaction of multiple line-of-business applications, making information available to authorized staff from different departments.