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Optimizing Services in Education with BPM/Workflow

Electronic routing improves services for students, alumni, faculty, and staff

Limited access to information can compromise student services. Without a means to efficiently retrieve, collect, and share documents, colleges and universities are not operating at their fullest potential. With the automation capabilities provided by DocFinity BPM/Workflow, educational institutions realize improved efficiency and superior services for students, faculty, and staff.

With the click of a mouse, BPM/Workflow provides colleges and universities with a means to electronically route information to automate the compilation of admissions applications, alumni gifts, student records, and other related materials. Transcripts, applications, letters of recommendation, email messages and their attachments, and other documents can be electronically captured, routed, and used to update student and alumni records. Automation has even helped universities increase their enrollment as a result of the ability to return decision letters more quickly.

Workflow can also expedite operations in admissions, registrar, enrollment services, student services, financial aid, and other offices. Electronic processes can be streamlined for optimum efficiency, ultimately increasing employee productivity and morale while improving services to students and faculty. BPM/Workflow also helps you to establish audit trails and facilitate compliance by standardizing your processes.

Discover how you can streamline your institution while ensuring the security, accuracy, and privacy necessary to conduct everyday business. Contact us to learn how DocFinity can help you provide superior services for your students, faculty, and staff.

“DocFinity allows us to be more efficient and customer-focused. We are able to manage critical processes within Student Services by leveraging staff to meet the higher volumes during peak registration cycles and offer streamlined services for document intake for our students. Budget cuts have limited our staff resources; consequently we need to be more efficient with the staff resources that we have. With DocFinity, we can better serve our students because we can process information more quickly.”
~ Chuck Zettler, Palm Beach State College