Managing Municipal Transportation Services Effectively with Document Management

Metropolitan transportation is big business, with lots of passengers and extensive documentation. Employee contracts, requests from paratransit passengers, accounting records, grievances, and transportation video clips result in considerable information stored on diverse media. Finding documentation when you need it can be tough. Given the soaring costs of gasoline, bus transit services may be the next hot commodity in many communities, and managing the paperwork will only become more challenging. How can city and regional bus services hope to remain informed and efficient?

Optical Image Technology’s DocFinity suite of Web-based document management products delivers what you need to your desktop, putting an end to the paper chase. Seamless integration with your line-of-business software means that all of your vital documents, from human resources records to accounts payable and payroll, contracts, insurance claims, and customer service information are all stored in a centrally searchable database. Whether you need access to sensitive employee documents, accounting details for an audit, or data from video clips of bus incidents in order to refute claims, our electronic document management software guarantees immediate and secure access to information. Preauthorized persons can retrieve whatever documents and information they need, at any time, and from any location.

Routine processes such as employee reviews and vacation requests, insurance claims, and appeals for paratransit services can be managed easily with workflow software that automates your business processes. Actionable items such as document approvals, requests for signatures, and specific requests are pushed forward to the right people at the right time for timely action in accordance with your business rules, ensuring consistency and timeliness. DocFinity helps you manage information efficiently, make informed decisions quickly, and provide the quick answers and stellar service you’ve always dreamed about.

DocFinity helps you to gain control over information in transit, so you can focus on your real mission: efficient transportation. To learn more about our products and services, click here or email us at info@docfinity.com.