Simplifying the Claims Process with Digital Workflow
A quick and accurate evaluation of claims and minimizing loss are critical to any company’s success, especially since an insurer’s profit is determined in part by claims settlements against the collected premiums. Rapid settlement helps to avert increases in damage costs from untreated problems such as mold or water damage. Quick access to detailed, accurate information helps insurers avoid additional costs resulting from delayed decisions. Shortened processing cycles enable quicker judgments, saving your company money while providing updates to customers who are eager for answers.
DocFinity® digital workflow can help your claims department to:
- Facilitate data collection from agents, clients, and third parties;
- Link to relevant data in the policy underwriting and admin software, legacy applications, and more via DocFinity Web Services’ seamless integration;
- Populate claims processes with pertinent, accurate data from Web portals, barcodes, and scanned images, eliminating wait times for information;
- Collect, associate, and forward claims documents, emails, voicemails, faxes, photos, and other files for timely action;
- Minimize costs associated with unsettled claims;
- Monitor work volumes and employee productivity to avoid potential bottlenecks and delays in claims decisions;
- Balance workloads of employees based on volumes of claims and their ability to complete tasks;
- Expedite departmental approvals, claims denials, and signatures on documents;
- Facilitate audits and comply with regulations
DocFinity Workflow’s seamless integration with your legacy systems, claims processing software, and other applications ensures that you stay connected to all of your business-critical documents and helps you make the right decisions. Intelligent routing of tasks and data gets the right information to the right person when it is needed, and ensures that you stay on top of the claims game.
Contact us and tell us about your needs. Our job is to listen and provide the best options to meet your unique challenges…and we will.
