Insurance and Forms Management
Forms are a cornerstone of effective communications between policyholders, agents, partners, and staff. Risk assessment, validation, eligibility determination, pricing, quoting, rating, and policy recommendation are often driven by forms, as are internal processes that relate to HR and other operations. Insurers that are manually processing forms are missing out on opportunities to gain significant increases in revenue, turnaround time, efficiency, and accuracy. Equally as important, without a way to manage forms electronically, organizations are also missing opportunities to improve policyholder services.
What is Forms Management?
Forms management software provides insurance companies with an efficient means of managing, distributing, processing, and storing forms. This technology is often characterized by the ability to process structured, loosely structured, and Web-based forms. SOX, HIPAA, and other regulations that require accountability and stringent privacy measures are more easily addressed when organizations have the ability to manage their forms electronically.
What are the Benefits of Forms Management?
By including forms management as part of an integrated BPM and records management plan, insurers can increase the efficiency of both internal and external processes. They can eliminate the physical storage of documents, decrease processing errors, diminish manual keying, and reduce turnaround time. They can also provide immediate access to policies as well as process claims, associated documentation, and other forms more efficiently. The inclusion of forms management into a comprehensive document management strategy can help organizations eliminate the need to introduce paper into processes which, traditionally, were paper-driven.
Why DocFinity Forms Management?
Since 1986, the DocFinity suite has been assisting organizations throughout a multitude of industries with forms management. To simplify both external and internal operations, OIT has a forms management solution that is ideal for the unique business processing needs of your organization.
DocFinity’s award-winning XML FormFLOW™ module provides insurers with the tools that you need to create, store and manage electronic forms. Easily integrated with existing portals and Web sites, this product eliminates the physical storage of forms and streamlines forms-based processing. By implementing XML FormFLOW within business operations, healthcare organizations can reduce processing costs, improve patient and staff services, and better manage the flow of internal and external information.
Additional products in the DocFinity suite that aid with forms management include Imaging, IntraVIEWER, and Workflow. When combined, these components provide your organization with a powerful solution capable of revolutionizing the way you currently do business.
For additional information regarding the DocFinity Forms Management for insurance, please contact us.
