Palm Beach Community College Enhances Efficiency and Service with DocFinity Software
Optical Image Technology’s Solution Addresses Multiple Business Needs
STATE COLLEGE, Pa. - August 30, 2007 - Optical Image Technology, Inc. (OIT), developer of DocFinity® workflow and document management software, announces that Palm Beach Community College (PBCC), Lake Worth, Florida, has implemented DocFinity software for use throughout its multi-campus environment. The solution includes DocFinity imaging, digital workflow, reports/reports management, and scanning software. The second phase of PBCC’s document management project will include the addition of DocFinity electronic forms, barcode recognition, a print/fax server, and hierarchical storage management software.
Palm Beach Community College is the state of Florida's first public community college, founded in 1933. This state-supported institution serves approximately 47,000 students across four different campuses within a 100-mile radius. Admissions staff process approximately 20,000 applications per year. Because PBCC is located within the Florida hurricane zone, the College had concerns about disaster recovery—especially since the majority of its critical documents were paper-based. Chuck Zettler, Director of Information Technology Project Management at PBCC, explains, “We were intent upon finding an EDM system that suited all of our needs. Disaster recovery was a driving factor. We also needed additional space and improved efficiency.”
The initial implementation of DocFinity software took place in the student services administration areas, which included registration, admissions, and financial aid, since these offices had the greatest need to make processes more efficient. Digital workflow was also added to give the College the ability to distribute work to staff across multiple campuses. Prior to implementation, PBCC did a backfile conversion where approximately two million documents were archived and ready to store in the DocFinity repository. According to Zettler, "The Registrar's office did not want to mimic old processes with new technology."
QuickScan is a software product that was created based on PBCC's specifications. It enables student documents and information to be scanned at the point of receipt, which ensures immediate access to the scanned document (by authorized personnel) from any Web browser. Student IDs can be scanned at any of the 50 scanning counters located throughout the campus system. With QuickScan, student information fields are populated immediately, eliminating keystrokes and significantly expediting student services.
“We always strive to listen to our customers’ needs and deliver accordingly. The successful software implementation at Palm Beach Community College was a perfect example of that objective. It was a collaborative team effort on the part of both parties. I’m thrilled that we were able to not only meet PBCC's high standards, but exceed them.” Harold Hockman, Director of Professional Services, Optical Image Technology, Inc.
Zettler summarizes, “OIT gave us a business solution; not just a product.”
To read a case study on Palm Beach Community College's use of DocFinity, please visit http://www.docfinity.com/customers/Palm_Beach_Community_College.htm.
About Optical Image Technology, Inc. (www.docfinity.com):
Optical Image Technology's (OIT) software makes information more manageable, people more productive, and companies more profitable. Since 1986, OIT and its DocFinity® suite of integrated workflow and document management software have been helping businesses solve their document management and business process needs. OIT offers robust, flexible products that include document imaging, workflow, COLD-ERM, and Web services API. Serving customers throughout the world and across all major industries including healthcare, insurance, financial services, government, education and more, OIT enables organizations to realize increased profitability, improved productivity, and enhanced customer satisfaction by empowering them with enterprise-wide business processes.
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Release Date: August 30, 2007
