Optical Image Technology, Inc. and SER Solutions, Inc. Announce Strategic Alliance

Combined Technologies Enable SER and OIT to Deliver Superior Intelligent Data Capture and Document Management Solutions to Market

February 24, 2004 - State College, Pa., Dulles, Va. - SER Solutions, Inc., a leading provider of intelligent data capture and document management solutions, today announced a strategic alliance with Optical Image Technology, Inc. (OIT), developer of the award-winning DocFinity_® Suite of document and content management software. Under this agreement, SER will integrate DocFinity Workflow into its SERdistiller™ intelligent data capture and SERsynergy™ document management solutions. As part of the agreement, OIT will also integrate, market, and sell SERglobalBrain_®, SER’s advanced natural-language search technology and SERdistiller’s intelligent data capture products as part of its DocFinity Suite.

DocFinity Workflow electronically simulates the way organizations currently process their business documents and files. Integrating it into SERdistiller will make it possible to automate exception handling by automatically routing documents flagged for review to the correct person within a multi-company and/or multi-departmental environment. Likewise, by integrating DocFinity Workflow with SERsynergy, users will be able to automatically route scanned documents, COLD-ERM reports, invoices, loan files, benefits statements, and PC files within an organization. Designed to streamline collaboration and accelerate the completion of critical business tasks, DocFinity Workflow eliminates the need to pass documents from desk to desk, making information more manageable, people more productive, and companies more profitable.

“We partnered with OIT because they offer a robust workflow system that can be easily set up and modified by end-users and therefore does not require expensive consulting engagements as an organization’s requirements grow and evolve,” said James Andrews, Chief Operating Officer, SER Solutions, Inc. “Enhancing our solutions with workflow capabilities enables us to offer more comprehensive end-to-end solutions and penetrate new markets including healthcare, insurance, education, manufacturing, and others.”

To further its ability to address the varying needs of its customers, OIT will integrate, market, and sell SER’s intelligent data capture product and advanced natural-language search technology into the DocFinity Suite. Specifically, SERdistiller will enable OIT customers to accelerate the time required to index and archive electronic documents into the DocFinity Imaging archive. SERdistiller delivers a rapid return on investment by virtually eliminating the need for expensive manual sorting of documents and extraction of information required to complete business transactions. SERdistiller will be used to automatically sort electronic documents, including scanned images, and extract individual fields to automate indexing of documents into the DocFinity Imaging solution.

By integrating SERglobalBrain’s advanced natural-language search technology into the DocFinity Suite, users will be able to quickly and easily locate documents without the restrictions of indexes or the use of Boolean operators. This breakthrough functionality also compensates for spelling errors and typos, both in the actual document and in the query text entered by the user. Using SER’s powerful content-based search and retrieval technology, OIT customers will be able to unlock the value stored in their DocFinity Imaging archive.

“In our 18 years of providing organizations with leading-edge document and content management solutions, our focus has always been centered around offering our customers a comprehensive product suite to address every business need. By integrating SERdistiller into the DocFinity Suite to enhance our users’ capability to quickly index documents for storage and retrieval, we are confident in our solution’s ability to address any challenge our customers may encounter,” said Scott M.F. Buchart, President and Chief Executive Officer, Optical Image Technology, Inc. “We’re very excited about the possibilities our partnership with SER brings to the DocFinity Suite. This agreement ensures that both OIT and SER customers will be provided with Best of Breed solutions designed specifically for their unique needs.”

About Optical Image Technology, Inc.

Since 1986, OIT has been developing award-winning integrated document management solutions that include Document Imaging; Enterprise Report Management; Workflow and Process Management; Storage Management; Email, Print and Fax Management, OIT’s DocFinity Suite of Document Management Solutions has gained prominent industry recognition by organizations such as AIIM International, Transform Magazine, Doculabs, and Kinetic Information.

OIT serves customers throughout the world and across all major industries, including financial services, insurance, pharmaceutical, education, healthcare, government, manufacturing, retail, utilities, and publishing. By dynamically coordinating and managing the transfer of content, and empowering enterprise-wide business processes, OIT enables organizations to realize increased profitability, improved productivity, and enhanced customer satisfaction. For more information, please visit www.docfinity.com.

About SER Solutions Inc.

SER Solutions Inc. provides innovative software solutions to help companies achieve unprecedented efficiencies, maximize workplace productivity and enhance customer service. Over 1,800 financial institutions depend on our integrated document management system for their document imaging, COLD/ERM, and check imaging needs. Leading Global 2000 companies rely on products from SER to streamline their accounts payable processes. Behind SER’s products and services is a team of professionals who are fully committed to delivering quality customer service to 3,000 customers worldwide. SER Solutions Inc. is headquartered in Dulles, Va., with operations in North America and Europe. Additional information on SER Solutions Inc. is available at www.ser.com.

For additional information, please contact:

Public Relations Coordinator
Optical Image Technology, Inc.
marketing@docfinity.com
tele: 814.238.0038 fax: 814.238.0011

Anne Perez
Manager, Marketing Communications
SER Solutions, Inc.
anne.perez@ser.com
tele: 703.948.5647

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DocFinity, IntraVIEWER, and XML FormFLOW are trademarks or registered trademarks of FBC Computer Systems, Inc. SER is a registered trademark of SER Solutions Inc.

Release Date: February 24, 2004