Reference Section
These articles contain background and reference information for solving specific business challenges, and provide tips for successful ECM implementation.
OIT had 5 of ECM Connection's top 10 articles of 2009:
3. Electronic Document Management: Seven Fundamentals That Should Never Be Compromised By Laurel Sanders, Optical Image Technology
4. SharePoint's Role As An ECM Solution: A Look Behind The Curtain By James Thumma, VP of Sales and Marketing, Optical Image Technology
6. The Top Five Ways ECM Can Help You Avoid An Annoying Co-Worker By Sylvia Feldman, Optical Image Technology
8. Must-See ECM Solutions For 2009 By Sylvia Feldman, Optical Image Technology
9. Records Management Best Practices: Five Considerations For Colleges And Universities By Ian Llado, Account Manager, Optical Image Technology
and the top 2 downloads of 2009:
1. Migrating From Paper Forms To Digital Storage: Six Ways Organizations Benefit From Desktop Scanning By Optical Image Technology, Inc.
2. What's In It For Me? SharePoint And The Changing Face Of ECM By Optical Image Technology, Inc.
Categories
- Accounting, Human Resources, and Departmental Tips
- Document Management Articles
- Helpful Tips for Small Businesses
- Industry Articles
- Making Your Workplace More Efficient
- Paperless Processing / Digital Mailrooms
- Process Automation and Digital Workflow
- Quality Assurance and Technical Support
- Records Management and Retention
- Regulatory Compliance
- Risk, Disaster Recovery, and Business Continuity
Accounting, Human Resources, and Departmental Tips
- Eight Strategies for Winning the A/R Game with Automated Capture and Workflow (Dec. 2006)
- Save Time, Money, and Aggravation: Six Benefits of Automating Your Payables Process (Dec. 2006)
- Plan for Success: Knowledge Worker Training and On-boarding Are Easy with Process Automation (Aug. 2009)
- Human Resources, Electronic Document Management, and Workflow: Seven Ways to Use Technology to Maximize the Investment in Your People (Oct. 2007)
Document Management Articles
- To Buy or Not to Buy: That is the Question (May 2009)
- Indexing 101: A Candid Look at the Birds and the Bees (Mar. 2009)
- Manager’s Checklist for Transitioning to a Paperless Office (Jan. 2009)
- High-Volume Scanning and Process Automation for Better, Faster, Smarter Decision Making (Dec. 2008)
- Desktop Scanning and Document Management: Best Practices to Help You Succeed (May 2008)
- Migrating from Paper Forms to Digital Storage: Six Ways Organizations Benefit from Desktop Scanning (April 2008)
- Using Electronic Forms to Manage Corporate Waste: Celebrating Earth Day by Eliminating Paper at the Source (April 2008)
- From Network to Desktop Scanning: Choosing What’s Right for Your Business (Jan. 2008)
- Streamline your Business Processes with Barcodes: How automated indexing and workflow can enhance your bottom line (Oct. 2006)
- Using High Volume Scanning, Capture and Workflow to Maximize Business Efficiency (Sep. 2006)
- Are Your Electronic Documents Secure? Manager’s Checklist for Evaluating Your EDM System’s Security (Dec. 2009)
- Smart System Design: How to Get the Information You Need from Your Document Management System, Every Time (Dec. 2009)
- Electronic Document Management: Seven Fundamentals That Should Never Be Compromised (Oct. 2009)
- Protect Your Business Information: Prevent Document Deterioration, Misuse and Loss with EDM (Sep. 2009)
- Paperless Processing: Moving from Fear to Confidence in Buying Technology (July 2009)
- Manager’s ECM Training Checklist: Six Ways to Ensure Success (March 2009)
- Don’t Get Stuck with the Wrong ECM System: Four Essential Criteria for Success (Feb. 2009)
- Must-See ECM Solutions for 2009 (Jan. 2009)
- EDM and BPM Software Deliver the Knowledge You Need to Spring Ahead (Jan. 2009)
- SharePoint’s Role as an ECM Solution: A Look behind the Curtain (Dec. 2008)
- ECM in 2008: A Look Back (Dec. 2008)
- Staying Afloat during an Economic Downturn: Why ECM is a “Must-Have” (Nov. 2008)
- ECM Basics: Thinking Beyond Paperless Processing (while keeping an eye on the green) (Oct. 2008)
- Outfoxing the Enemy of Disorganization: Using ECM for High-speed Remittance Processing (Sep. 2008)
- Preparing for your ECM Implementation: A Short (and sweet) Primer for Success (Sep. 2008)
- Room with a View: Redefine Your Office with Enterprise Content Management (Aug. 2008)
- Some Like it Hot: Using the Power of the Pepper to Manage Your Content (July 2008)
- Time for Change? Ten Questions to Help You Decide if Your Document Management Solution Needs an Overhaul (July 2008)
- What’s in it for me? SharePoint® and the Changing Face of ECM (May 2008)
- Document Imaging In-house vs. Outsourcing: Making the Right Choice for Your Business (May 2008)
- Overcoming the Barriers to Enterprise Content Management (ECM) Success (May 2008)
- Document Management 101: What is document management and how can it benefit me? (March 2008)
- Best Practices for Enterprise Content Management: Advice from the Trenches (Feb. 2008)
- Evaluating “Best Practices” for Electronic Document Management: Tips for Ensuring Successful Implementations the First Time (Feb. 2008)
- Five Tips for Effective Indexing Across Your Enterprise: What your document management vendor should be telling you (Feb. 2007)
- Electronic Filing Cabinet Syndrome (And How To Avoid It!) (Aug. 2006)
- Enterprise-Scale Application Development (July 2006)
- When Capture Becomes Rapture: Capturing Print Streams Effectively Can Help Your Business to Flourish (March 2006)
- Capturing Print Streams: Bringing Critical Business Data to People (May 2006)
- Archiving is Just the First Step (Sep. 2005)
- Compliance, Security, and Cost-efficient Management: ECM Rises to the Challenge (Feb. 2010)
- How to Overcome the Top Ten Challenges in ECM Project Management (Dec. 2009)
- Looking beyond the Open Source and SaaS Marketing Hype: Why Fast and Cheap ECM Deployment is a Bad Idea (Aug. 2009)
- Manager’s Checklist of Questions to Ensure Successful Business Process Automation (July 2009)
- The Top 5 Ways ECM Can Help You Avoid an Annoying Co-worker (June 2009)
- Planning and Executing Your ECM Project: Assembling the Right Team (March 2009)
- Developing an Enterprise Vision for Business Process Automation (March 2009)
- Indexing for the Enterprise: Retrieve Your Documents 100% of the Time (May 2009)
- Look – No Hands! Using BPM and Workflow to Drive Work Efficiently Across the Enterprise (July 2009)
- BPM Success: Integration is the Key (Sep. 2009)
- ECM: Tips for Managing Change Effectively (Nov. 2009)
- Streamline, Organize, Archive, Retrieve: SOAR Above the Data Chaos with Effective Email Management (April 2008)
- Effective Email Management: Moving Beyond Compliance (March 2007)
Process Automation and Digital Workflow
- Don’t Put It Off Any Longer: End Workplace Procrastination NOW with BPM. (July 2009)
- Building on the Basics of Document Management: Getting Started with Process Automation and Digital Workflow (March 2008)
- EForms and Workflow: Evolution Meets Intelligent Design (June 2007)
- Developing an Enterprise Vision for Your IT Solutions: How to Avoid the Common Pitfalls Associated with Process Improvements (Feb. 2007)
- All Aboard the Workflow Express: Customer Service Takes the Fast Track (Jan. 2007)
- Gap Analysis: How to Avoid the Common Pitfalls Associated with Change (Dec. 2006)
- Facing Fear to Implement the Right Software for Your Organization (March 2006)
- Project Planning for Automation: Creating Vendor/Client Software Solutions Designed to Succeed (Aug. 2006)
- Workflow Consulting Services: Helping Your Automated Workflow Project to Succeed the First Time (Nov. 2006)
- Workflow and BPM: Today and Tomorrow (Nov. 2005)
Helpful Tips for Small Businesses
- Progressing Beyond Electronic Storage and Retrieval: 4 Tips That Show you How (Dec. 2009)
- Records Management for the Masses: Scalable ECM Solutions for Smaller Organizations (Oct. 2008)
- The Paperless Office for Small/Medium-Sized Businesses (SMBs): You’re So Close! (March 2008)
- Capture, Index, Access: The Paperless Office Provides Centralized Intelligence for Small Businesses (March 2008)
- Review, Reorganize, Revamp Your SMB: How to Achieve Continual Returns with Paperless Processing (March 2007)
- SMBs: Solutions for Common Challenges that Will Help Keep Your EDM and Workflow Projects Manageable and On Track (Sep. 2006)
Risk, Disaster Recovery, and Business Continuity
- Change Management: Ensuring ECM Success by Preparing End-users for Automation (May 2009)
- Business Continuity Planning: Ensuring ‘Business as Usual’ When the Unusual Happens (Jan. 2008)
- Change Management: Helping Your Claims Staff Weather the Change to Automation (Nov. 2006)
- Confidently answering the “What ifs…”: Effective Risk Management Planning Helps Businesses Reach Their e-Business Goals (Aug. 2006)
- The Value of Effective Disaster Recovery Planning (March 2006)
Regulatory Compliance
- Regulatory Compliance: The Art of Being Prepared (Sep. 2009)
- Digital Record Keeping: What Pennsylvania’s New Right-to-Know Laws Can Teach Every Business (May 2009)
- ECM and Compliance: Ten Tips to Help You Get it Right the First Time (May 2009)
- Strengthening Compliance Initiatives with Enterprise Content Management (ECM) (Nov. 2008)
- Do You Have the Right Tools? Complying with SOX in the Year of the Ox (2009) (Sep. 2008)
- Improving Performance while Addressing Compliance Initiatives: Implementing Information Governance Strategies across your Enterprise (July 2007)
- Maximizing Efficiency While Addressing Regulatory Compliance: Integrating Forms into your Records Management Strategy (May 2007)
- Six Practices to Help Ensure Continued Corporate Compliance (Dec. 2006)
Paperless Processing / Digital Mailrooms
- Mailroom Magic: Save Time, Money, and Backaches by Migrating to Digital Mail Processing (March 2008)
- Improve Your Competitive Standing by Transitioning to a Paperless Mailroom: Three Components that are Critical for Success (June 2007)
- Moving from Paper Woes to Efficient Workflows: Making the Most of Automated Document Processing (July 2007)
- (Paper)Less is More: Electronic Document Management and Digital Workflow Help You Do More with Less (Jan. 2008)
- Paperless Mailrooms: Six Ways to Maximize the Value of Digital Information Across Your Enterprise (March 2007)
Making Your Workplace More Efficient
- Are You Sabotaging your ECM Conversion? Common Excuses that Guarantee Loss of Revenue (July 2009)
- Can Your Business Afford Not to Implement Enterprise Content Management (ECM)? Straight Talk from an Industry Veteran (July 2008)
- Four Ways to Remove the Physical Limitations of the Workplace with EDM and Workflow (Nov. 2007)
- Earth Day Reflections: How to Improve the Environment Around and Within Your Workplace with Streamlined Processing (April 2007)
Quality Assurance and Technical Support
- Manager’s Checklist: Get the Support You Need to Succeed with ECM (Oct. 2009)
- Quality Assurance: Ensuring Quick, Consistent Service for Your Customers with Document Management and Digital Workflow (Nov. 2007)
- Software Companies and Quality Assurance: Ensuring A Company-wide Commitment to Quality (March 2007)
- The Technical Support Scientist… Deductive Reasoning at its Best (Sep. 2006)
Records Management and Retention
- Records Management FAQs: It’s Not Getting Any Easier (April 2008)
- Three Common Mistakes that are associated with Document Retention Strategies (Jan. 2008)
- Four Environmental Factors that Successful Organizations Should Consider as part of their Records Management Strategy (Sep. 2007)
- Creating a Records Management Policy that is Right for Your Business: Using Automation to Eradicate Chaos and Facilitate Compliance (Feb. 2007)
Industry Articles
- Insurance, ECM, and Hazardous Drywall: The Real Cost of Quick & Cheap (Dec. 2009)
- Use Your Content Wisely: How Strategic ECM Can Help Insurers to Get Ahead in 2010 (Dec. 2009)
- Meeting Regulatory Standards for Compliance: Seven Tips to Help Insurers Guarantee Effective Enterprise-wide Data Searches (Jan. 2009)
- Agent Connectivity: Give Your Reps Tools to Drive More Business (Oct. 2008)
- Using Barcodes to Improve Insurance Processes (June 2008)
- The Insurer’s Mailroom: Six Technologies that Reduce Paper and Promote Efficiency (April 2008)
- Get Ready for Success: Seven Ways Automation Improves Underwriter Efficiency and Customer Service (March 2008)
- Using Your ECM System to Simplify Financial and Market Conduct Examinations (March 2008)
- Five Ways Small Insurance Companies Can Increase Efficiency and Compete Successfully with the Giants (Feb. 2008)
- Getting the Most out of your Existing Investments (Winter 2007/ 2008)
- Straight-through Processing: Using Workflow to Push Information through the Communications Labyrinth at Break-neck Speed (Nov. 2007)
- Workflow and the Competitive Edge: Improving Policyholder Services with BPM (May 2007)
- Deluxe Service on a Lean Budget: Lower Costs While Raising the Bar on Your Institution’s Performance (Sep. 2009)
- Records Management Best Practices: Five Considerations for Colleges and Universities (June 2009)
- Making the Grade: Common ECM Challenges for School Districts (April 2009)
- Files on the Move: Storage Management Software Manages Campus Documents throughout the Information Lifecycle (Aug. 2008)
- Enterprise Content Management (ECM) Best Practices for Community Colleges (Aug. 2008)
- Bringing Order to the Campus Mailroom with Digital Processing (May 2008)
- Best Practices for Implementing an ECM System in a College or University Setting (April 2008)
- Saying Goodbye to the Challenges of HR: Managing Collegiate Human Resources is Easier with Document Management and Workflow (April 2008)
- Moving Schools from the World of Paper to Electronic Efficiency: Ten Ways Document Management Helps Administrators Do More with Less (March 2008)
- Facilitate your enrollment process through automation (Sep. 2006)
- Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector (Oct. 2009)
- ECM for Banking and Finance: Looking Beyond Document Management (June 2008)
- Bringing the Future to the Present: Workflow and Electronic Document Management Deliver ROI, Service, and Satisfaction to Lending Institutions (Aug. 2007)
- Tapping into the Power of Technology to Simplify the Mortgage Process (July 2006)
- Bidding, Purchasing, Execution: Streamline Municipal Government Purchasing with EDM and Workflow (June 2009)
- Sustainable Government: Five Ways ECM Can Help You to Be Lean, Clean, and Green (March 2009)
- Five Document Management Best Practice Considerations for County Government Offices (Feb. 2009)
- Using ECM to help municipal government offices reduce paper and improve information management (June 2008)
- Hospital Revenue Cycle Management: Coordinating Data for Clean Claims and Better Service (Sep. 2009)
- ECM: The Practitioner’s Stepping Stone to Electronic Medical Records (June 2009)
- Using Your ECM System to Simplify RAC Audits (April 2009)
- Differentiating the Exceptional from the Conventional: Using ECM to Improve Claims Denials Management (July 2008)
- Translating the Hype: How to find an ECM Solution that is right for your Healthcare Organization (Feb. 2008)
- Optimizing Patient Care with Efficient Back-Office Processes (Jan. 2007)
- 10 Questions for Hospitals, Clinics, and Private Practices to ask when considering Document Management Software Solutions (Aug. 2006)