Services | DocFinity - Optical Image Technology | DocFinity - Optical Image Technology


Focus Follows Function


Our professional services complement the capabilities of our products to ensure a functional fit with your business. Beyond our daily technical support, we offer strategic and tactical services to help you set directions, take the right steps, stay on course, and take corrective action when and if it becomes necessary. From tips to tools, we offer everything you need to optimize the use of your DocFinity ECM system and to maximize the success of your business, including:

  • Detailed needs analysis and organizational assessment;
  • Detailed requirements gathering and implementation planning;
  • Change management expertise;
  • Needs-specific installation and configuration;
  • Process engineering, BPM, and workflow consulting and mapping;
  • Software and systems integration;
  • Document indexing analysis;
  • Custom programming, designs, and feature enhancements (if required);
  • Records lifecycle management;
  • Disaster recovery;
  • Operational consulting;
  • Training.

Systems and services go hand in hand. We have a helping hand for every service you need.

For more information or to schedule a demonstration, please Contact DocFinity now.